Frequently asked questions
How do you ensure all the dogs get along?
Are you fully insured?
Yes, we are fully insured by a specialist animal trade insurer. Our insurance covers, public liability; daycare, custody, control and transportation of your dog; loss of keys.
Do you accept puppies and small dogs?
Do you work weekends & Bank Holidays?
Currently The Mucky Hound operates from Monday-Friday.
Do you need me to be at home on collection and drop off?
No, you can carry on with your day as normal. We request two sets of keys at our initial consultation to enable us to offer our service hassle-free!
Can I visit the The Mucky Hound daycare centre?
YES! We actively encourage you to visit the daycare centre. Our initial consults are held at our centre, we want everyone to see what we offer!
Are the dogs supervised at all times?
Yes, we have an excellent dog to human ratio to ensure everyone is safe.
Your dog will be under constant supervision by our team of experienced doggy supervisors at the daycare centre, and will NEVER be left unattended.
What happens when it rains or is too cold for my dog to be outside?
It's true, some dogs don't like the rain and cold that much! We have heated areas of daycare that are always open for your dog to enjoy cuddles in the warm!
Do you only accept well trained dogs?
No, many owners have noticed an improvement in their dog's behaviour after attending The Mucky Hound. However, we only accept social dogs that have no history of aggression.
My dog is intact, can he still join The Mucky Hound?
All adult dogs must be spayed or neutered. We class all dogs of 1 year old as an adult.